Quality and Patient Experience Measures

We use quarterly reports extracted from our electronic medical record, and analyzed by PPRNet, to see how we are doing on benchmark measures of quality of care.  Dr. Stewart has been a participant in PPRNet since 2003, and has received awards for high quality care as assessed by this organization.

Study Measure PPRNet PPRNet National SDLC    
Benchmark Median Average Q2 2011      
DM Patients most recent BP < 140/90 85.6 78.8 35.30 63%    
DM Patients most recent HgbA1c < 7 73.2 64.7 39.80 72.5%  
DM Patients most recent LDL < 100 mg/dl 76.1 66.6 34.00 80%  
DM Patients most recent HDL > 45 mg/dl 60.6 51.9 56%  
DM Patients most recent Triglycerides < 150 72.5 61.2 60%  
DM Patients with urinary microalbumin measure in 1 year 77.8 59.3 23.60 78%  
   

We also use reports from Hows YourHealth? which patients fill out, to get a sense of how we are doing in terms of patient-centered collaborative care. Dr. Stewart has been encouraging patients to fill out the questionnaire on HowsYourHealth.org since July 2007.

<
  Sammamish National National
Diabetes & Median Upper
Date of Summary: 05/06/2011 Lipid   Tertile
Number of Patients Reporting:  255  


Patient Centered Processes:
   
Single Measure for Patient Centered Medical Care 53.44 30 40
Medical Home 81.73 65 75
Interaction Style 81.16 55 70
Very Good Communication for Chronic Disease 88.49 70 80
Desirable Consequences
Aware of Functional Limits 47.83 50 65
Patient Confidence 52.99 50 55
Practice Benchmark 83.70 75 80
Wellness Activities 78.5 70 75
No Hospital or ED use for Chronic Disease 97.84 90 92
Meds Not Making Ill 86.47 80 85